We believe in complete transparency. Every fare is confirmed before your journey begins — you’ll always know exactly what you’re paying before we set off.
No meters, no estimates, no surprises. We confirm your fare when you book, and that is the fare you pay.
Prices starting from
For local journeys within Chelmsford
Need us to bring you home after your appointment? We offer return journeys as standard. You can book your outward and return journey together, with the full fare for both legs confirmed upfront. Choose between a driver who waits for you or a collection at a set time.
When two or more passengers are travelling from the same address to the same destination, we can offer group booking pricing. This is particularly popular with care homes and families travelling together. Contact us directly with your group size and journey details for a tailored quote.
If you would like your driver to wait during your appointment, a waiting time charge will apply. The rate will be agreed with you in full before the journey. We will never add waiting charges without your prior knowledge and consent.
Where a journey cannot be completed on arrival because of information that was not disclosed at the time of booking — such as a passenger whose condition is not suitable for our service — a call-out fee will be charged. This covers the driver’s time and travel to your address. Accurate information at the time of booking avoids this entirely.
Fares depend on your pickup location, destination, journey distance and any specific requirements. The fastest way to get a confirmed price is to contact us directly by WhatsApp or phone. We typically respond within the hour.
We confirm your fare before you travel. Not an estimate, not a range — a confirmed price. We believe that people arranging medical transport should never have to worry about unexpected charges on top of everything else they have on their plate.
Book Your JourneySome questions we’re often asked about how our pricing works.
Payment terms are agreed at the time of booking. We will confirm how and when payment is expected before your journey takes place, so there are no surprises on the day.
If your driver is waiting and the appointment runs significantly over the expected time, additional waiting time charges may apply. This will always be discussed with you beforehand so you know what to expect.
Yes — absolutely. Contact us with your journey details and we’ll provide a full quote with no obligation. You only confirm the booking once you are happy with the price.
We ask for at least 24 hours’ notice where possible. Late cancellations may incur a fee, which will be communicated clearly. Please see our Terms & Conditions for full details.
Contact us with your journey details and we’ll come back to you with a fixed fare — fast, transparent and with no commitment required.